| August-2010 |
Peaks, Valleys and Customer Focus
We all understand the cycles within our HR Services business all too well. The volume fluctuations can be like the mood swings of a rookie bungee jumper on a bridge. We built our operational models based on not just the "average" day, but also to scale to a maximum work load as well. |
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| July-2010 |
Local objections, global realities and things that go bump in the night!
Cognitive Dissonance is an uncomfortable feeling caused by holding two contradictory ideas simultaneously. |
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| June-2010 |
Get a free ticket for a global resource
As a consumer, the global economy is part of your everyday life. Pick up an item off the shelf and more likely than not, it’s made in another country. |
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| May-2010 |
Is your answer to sustainability to think global?
The good news:
- Dow is hovering around 11,000
- Unemployment has stabilized
- Businesses are slowly beginning to spend again
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| Apr-2010 |
Wish you could focus your key employees on your clients?
Imagine how much revenue retention improves if you can beat medical trend because your best people worry about customers and not spreadsheets. |
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| February-2010 |
| The recession causes your clients to cut WSEs, go “in house” or out of business Unemployment costs skyrocket |
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