Enhancing your Business Process Management doesn’t have to be complicated. CogNet’s extensive industry expertise, proprietary workflow development tools and seamless integration accelerates the implementation process and speeds value/cost benefit realization.
Evaluation
CogNet experts review time, volume, scope and other factors to determine which processes our team will handle.
Map the Current Process
Beginning with a standard sample process(es) video conference session, we gear up a Standard Operating Procedure (SOP) document that details your process with screen shots and instructions to ensure quality. The team also agrees to a Statement of Work (SOW) to map the transition process, while establishing Service Level Agreements (SLAs) and defining Key Performance Indicators (KPIs) to set the quality and price of our daily deliverables.
Parallel Process
Our process and quality review experts perform your work for a predetermined period to ensure a seamless, efficient transition.
Go Live
Get started with CogNet!